Werkplek en applicatie lifecycle management binnen ziekenhuizen – een grote zorg!

GeldzorgHet aantal afspraken bij verschillende zorg instellingen is de afgelopen maanden explosief gestegen. Naast de gebruikelijke uitdagingen rondom gebruikers tevredenheid, het proactief kunnen (keten) monitoren van kritische infrastructurele componenten en aanstaande migraties is men erg geïnteresseerd in de mogelijkheden rondom werkplek en applicatie lifecycle management. Een vaak ‘ondergeschoven kindje’, volkomen onterecht, als je het ons vraagt!

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An instant hit! The Liquidware partner training 2018 – Spring edition

After almost two months of planning and preparations, on February the 26th we opened our doors to the first ever Dutch Liquidware partner training, here in Amsterdam. Joseph Ahn, our internal trainer flew in from Austin, Texas to provide four days, with an optional fifth of intensive training and certification around ProfileUnity, FlexApp and Stratusphere UX.

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Meltdown and Spectre – Minimize impact and avoid performance problems – how Stratusphere UX can help!

When it comes to both Meltdown and Spectre, the question you should be asking yourself is not if you are affected or at risk – because you most likely are. The question you should be asking yourself is what do I need to do and how does it impact the performance of my server/desktop farm?! Whether it’s virtual or physical, Microsoft, VMware or Citrix based, desktop or server, it doesn’t matter, all need to be looked after.

Scroll down a few paragraphs if you are familiar with what is going on regarding Meltdown and Spectre and are wondering how Liquidware can help.

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Kick-off – Het Liquidware Tech Insider Programma 2018

crowd-2045289_1920Begin 2018 is het zo ver, vanuit Liquidware Nederland starten we met het Liquidware Tech Insider Programma. Het programma zal zich volledig focussen op het delen van kennis en ontwikkelingen rondom het Liquidware portfolio, waarbij we de deelnemende IT/EUC-professional uiteraard niet met lege handen naar huis sturen. Wat wij hiervan verwachten? Een gezellige tijd met gelijkgestemden en oprechte feedback, dat is alles.

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Epic Fail: Using a Monitoring Tool for Diagnostics

Earlier in the week I posted a blog about Monitoring vs. Diagnostics; where I noted the skills, tools, and ultimately the visibility required to proactively monitor an environment versus re-actively diagnose, are very different. I’m sure those of you who have lived this challenge would agree. For those who have not lived to tell the tale, I’ll share this example from the field.

Please note I am not attempting to call out or embarrass anyone. The nuance and balance between monitoring and diagnostics is lost on all but the most seasoned end user computing professionals. It’s quite common that desktop workload-focused IT teams are ill prepared to solve a diagnostics problem with a monitoring solution. In this case, our example organization was experiencing crippling performance of its most important tier one application: the electronic health record (EHR) solution from Epic Systems.

Not Sized for Growth or Spikes

Our story begins at a large health care organization that recently completed a 20,000-user desktop transformation from physical PCs to virtual desktop infrastructure (VDI). The multi-year project went well; and until recently, everyone was happy. Management was realizing significant operational benefits. User expectations were being met, and the IT team has been proactively monitoring the environment.

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I was told there would be no math !!!

I remember those days back in school when my teacher would ramble at the chalkboard explaining some new concept or theory and then my marveling at the equations she used to document the solution. Simple. Beautiful.  I was (and am) a math nerd.

math

If you can measure it – you can manage it. Andy Grove @Intel

 

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The Golden Age of the Golden Image

Anyone who has suffered and snickered through my previous blogs will know I am a huge fan of “stateless” computing. Namely  – the removal of all user state from the device that is in your hands or at your fingertips.  Incrementally – we all (ecosystem) have been trending this way though many are calling it other things with “cloud or XaaS” getting the most mileage. Continue reading

Grey Matter Still Required: Automated Diagnosis is a Myth

My dad spent his career as a tool and die maker; working on machine and metal cutting tools to support manufacturing and pre-production processes. While I never acquired these skills, I appreciated the benefits of this experience—when we broke something, we spent the time understanding the fix and typically went down to the shop and made a replacement part. As I grew older and began to find my way in the world, it occurred to me something had changed. We no longer fixed things; remediation evolved into a simple swapping of component, without the diagnostics and troubleshooting I had observed as a youth.

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