E2EVC a unique EUC Community Event

E2EVC is now in its 20th year having started in 2003. It is a unique event bringing together independent consultants, customers, partners, vendors, and even competitors. The E2EVC community is the most talented community within the EUC industry.
The latest event took place in Rome from November 3-5. My journey started in Dublin on the afternoon of the November2; the flight was fairly uneventful apart from the last 20 minutes, this was due to the extreme turbulence we encountered.

After a quick taxi ride and after dropping my bags in my room, I joined the pre-event networking event. It was great to be among my peers again and see people whom I’ve not seen since the pandemic.

Day 1

I started the day with a quick review of my slides as I was presenting two sessions – the Liquidware sponsor session and a community session with Gerjon Kunst on the impact of AI on EUC.

I headed down to watch the intro session from Alex Cooper, the founder of E2EVC who, as usual, was dressed to suit the city – he was supposed to be Michael Corleone but looked more like a member of the Peaky Blinders.

Last time I checked E2E has never been in Birmingham!

The morning continued with sponsor sessions, starting with Eugene Kaleyev talking about the latest ControlUp release and how the platform is moving towards a SaaS model. Next up was Chris Marks from Parallels, with some very impressive PowerPoint skills, who walked through the latest Parallels release. After this Helge Klein took us through the latest developments in UberAgent. After Helge was Thomas Poppelgaard, who talked about the latest innovations in GPUs including the latest Nvidia release, Lovelace. Thomas also talked about how GPUs are been utilized for AI, in some the use cases (Midjourney, ChatGPT, Copilot) were mentioned, he also highlighted some of the risks of generative AI – risks such as data privacy, security, IP rights, Biases, and ethical implications. Following Thomas was the session from AWS where Matt Olson and Paolo Maggi talked through how AWS operate a global DaaS infrastructure.

I then took some time to further review my slides and then it was time for my first session!
In my presentation, I briefly showed the 4 solutions from Liquidware – which are ProfileUnity™ that delivers superior full-featured User Environment Management, FlexApp ™ delivers advanced application portability, integrated with UEM and is easy to manage, and Stratusphere™ UX that offers sophisticated digital experience monitoring and diagnostics to support the complete lifecycle of digital workspaces.

As I was limited to 15 mins, I moved on the explain the 4 key innovations of our new SaaS real-time remediation solution, CommandCTRL™.

These 4 key innovations are ChatGPT integration for Process Identification, that allows us to use ChatGPT to determine the name, location and description of a process without the need for a lengthy Google search, giving you the information immediately so you can determine whether the process is valid or rogue . Our DVR playback mode Captures up to 7-days history so admins can see exactly what occurred in the environment at specific dates and times. This is incredibly helpful in the troubleshooting process and dramatically reduces the time to resolution. One of our other key innovations is CommandCTRL Switch which enables administrators to seamlessly switch and navigate between two distinct desktop environments: the local desktop and the cloud-based desktop to identify areas of concern, and diagnose performance-related issues. Finally we have Protocol Mirroring which gives the user the ability to view the metrics for the local endpoint and overlay the display metrics from the cloud desktop on the same screen. This aids the troubleshooting process by providing end-to-end visibility.

I then did a full walk though of CommandCTRL . You can watch a video of my full walk-through here

After lunch, I took some time to prepare for my community session with Gerjon Kunst, which was focused on the impact of AI on EUC.

In our session, we covered the history of AI, it did not just appear in 2023, the origin of AI goes back to the Turing test in the 1950s. Gerjon continued with the big players in this space: Google, OpenAI, Microsoft, Nvidia, Tesla and IBM and where to start with AI (ChatGPT, Midjourney, Dall-E, Business Application Integration and Microsoft-based options). We continued with use cases in VDI: Intelligent Assistance (proactive questions, seamless customer interactions, interactive VR-based training simulations and emotionally intelligent chatbots), predictive intelligence (predictive maintenance, smart resource allocation, adaptive interfaces, predictive content, instant actionable insights, automated dynamic reporting), collaboration/communications (real-time language translation, transcripts, AI-optimized virtual meetings), security/compliance (real-time compliance, intent-based detections, behavioural biometrics) and wellness/productivity enhancements (ai-enabled ergonomic suggestions, cognitive well-being monitoring).

The next topic from Gerjon was how to start the journey of AI showing the possibilities of AI (Team integrations, building your own bot). I continued with Responsible AI based on the principles of inclusiveness, fairness, transparency, accountability, reliability/safety and privacy/security, followed by downsides of AI and AI regulations (which are currently being discussed in the US and EU governments).

It was great to present with Gerjon and I feel we gave a good account of where AI currently is but because it is developing so rapidly, it is hard to predict where it will go next. We have already decided to do the session again next November and to review the developments over the year.

The final session of the day was What’s New in Citrix by Christian Schwendemann. The first topic was bringing cloud innovations to on-premises: these included universal subscription, web studio on-premises, Autoscale on-premises (power management, dynamic provisioning, vertical load balancing), Hybrid Citrix Director (both Cloud and on-prem from one console). Christian further discussed  Secure Private Access for On-Premises, new Citrix Workspace User Interface, Custom Domain to Citrix Workspace, Citrix HDX Plus for Windows365 and EDT Lossy on Citrix Gateway Service. The topic was Director and monitor enhancements, followed by MFS Synthetic Monitoring Probes. Christian continued with the Local Host Cache Dashboard and configured Sync Failure alerts. Citrix Analytics for Performance was the next topic Christian discussed, followed by Session Recording Events in Citrix Analytics and Session Recording in Citrix Director. Also, VDA Clipboard Activity is now available in Citrix Analytics.

The evening finished with dinner in a nearby restaurant and then the conversation continued in the hotel bar.

Day 2

My day started with Jack Madden’s session What is VMware Anywhere Workspace and What Does it Have to do With Horizon? In the session, Jack went through the components of the Anywhere Workspace Platform (Virtual Apps/Desktops, Unified Endpoint Management, Digital Employee Experience including Platform Services). Of most interest was Jack going through VMware’s approach to DEX. In this section he covered Deliver, Measure, Analyse, and Remediate, including an overview of the DEX solution overview (Workspace ONE Intelligent Hub, Workspace ONE Intelligence Experience Management, Employee Sentiment, Guided Root Cause Analysis, Workspace ONE Intelligence for Horizon, Digital Employee Experience for Horizon, Workspace ONE Assist for Horizon). It was interesting to hear how another vendor approaches DEX. I recently talked with Jack’s former colleague Gabe Knuth on a podcast episode about DEX and how it is defined from his perspective.


Following this, I went to support my colleagues Andreas Van Wingerden and Berry Haveman in their session “”Unleashing the Dynamic Duo: Intune and Liquidware Supercharge Cloud-based Workspaces”. In their session Andreas started by laying out Liquidware’s modular approach to the digital workspace which starts at the delivery platform, we are agnostic so can support any platform, and covered the following layers – operating system, security context, applications, user environment, and experience monitoring. Berry then continued with a look at the main challenges and how ProfileUnity can overcome these challenges. He then talked about out latest FlexApp release 6.8.6 and the new features that are available in the release notes.


After lunch, I headed into Rome to experience some of its history and charm. The evening was spent at a steak house with some community friends before returning to hotel where the tech conversation continued including a deep look at AI and how it will be implemented within EUC.

Day 3

The next, and final, morning brought a surprise because Christian Schwendemann asked Gerjon and me to take part in a session on offline AI along with Thomas Poppelgaard.

In the session we looked at how you can get set with running an offline AI which, unsurprisingly, requires a decent GPU! We looked at some open source models, why you would run an offline model, and the advantages and disadvantages of running offline.

E2EVC finished, as always, with Geekspeak. It is open forum where everyone, who is left, talks about the weekend sessions and the state of the EUC industry. It really is a great experience because you get uncensored insights from people across the industry.

Finally, after some pizza, it was time to head to the airport and home to Dublin. E2EVC, as always, was an amazing experience and a fantastic way to see the current state of the industry, but also have deep technical conversations in a relaxed atmosphere.

AI was obviously a major topic during the event and there were 4 sessions related to AI during E2E, I fully expect that to increase in 2024.

I am already looking forward to the next event and also the development of AI within EUC.


CommandCTRL Clinches Best Windows Endpoint Security & Threat Intelligence Product Award

We are thrilled to share that Liquidware’s CommandCTRL has been honored by Redmond Magazine as the Best Windows Endpoint Security & Threat Intelligence solution of 2023​. This recognition, bestowed by a leading voice of the Microsoft IT community, underscores the robust capabilities of CommandCTRL in delivering top-notch security and threat intelligence.

It is through our relentless commitment to innovation and security excellence that CommandCTRL has been able to stand out among a competitive lineup, showcasing its powerful real-time metrics, diagnostics, and remediation capabilities

Features of CommandCTRL:

CommandCTRL Liquidware’s first SaaS-based solution is full of innovations including CommandCTRL Switch, DVR-like Playback Mode, and Process Identification with ChatGPT, which offer real-time insights and control over endpoint security.

CommandCTRL Switch creates a relationship between an endpoint and a Cloud Desktop allowing administrators to seamlessly switch and navigate between two distinct desktop environments. By effortlessly switching between these platforms, administrators gain comprehensive insights into performance metrics, identify areas of concern, and diagnose performance-related issues.

DVR -like Playback Mode captures up to 7 days history so admins can see exactly what occurred in the environment at specific dates and times. This is incredibly helpful in the troubleshooting process and dramatically reduces the time to resolution.

Process Identification for ChatGPT delivers efficient process identification. With this powerful feature, users can easily determine the purpose and origin of unfamiliar processes consuming system resources. Say goodbye to manual searches and embrace the convenience of AI-assisted process identification.

Furthermore, CommandCTRL’s real-time remediation solution significantly accelerates the resolution time of issues, boosting productivity and enhancing user satisfaction​.The inclusion of multi-factor authentication and Role-Based Access Control (RBAC) fortifies the security framework, ensuring a robust defense against potential threats​​.

Integration with Azure Marketplace:

We are also excited to announce that CommandCTRL is now available on Azure Marketplace. This integration facilitates a streamlined deployment process, eliminating the need for additional infrastructure or setup​

Check it out here

CommandCTRL for Azure and W365 Deployments

The adaptability of Liquidware solutions, including CommandCTRL, with AVD (Azure Virtual Desktop) and Windows 365 deployments, offers a transformative approach to virtual desktop delivery​6​. The integration of CommandCTRL with Windows 365 extends enhanced monitoring capabilities, ensuring a seamless operational flow​​. In harmony with Liquidware FlexApp, CommandCTRL optimizes the management and delivery of applications within AVD and Windows 365 environments, fostering a more flexible and efficient user experience​.

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First to Market: Stratusphere UX App Now Available for IGEL OS12

Get in the Know – reveal blind spots in your digital workspace and enhance user experience


IT admins are having to deal with many challenges on the rocky road to digital transformation. The importance of security, cloud adoption, cost savings, and the rapid evolution of SaaS-based applications is driving organizations to a hybrid workspace that requires different approaches to how endpoints are deployed, used, managed, and controlled.


While the demand for applications is increasing, organizations are choosing to deploy a variety of platforms that bring together a hybrid mix of on-premises, virtual, and cloud-based workspaces in their environments. Whereas users expect more flexibility to work when and where they prefer, on their endpoint devices of choice with applications that ‘just work’.


This shift towards cloud-based workspaces promotes a SaaS approach to deploy applications, which combines a number of components to provide expanded functionality as a service. Therefore, it has become vital to deploy tools that allow organizations to not only get an inventory of their used applications, but also to understand how they are being deployed and used in their environments.


Stratusphere UX monitors application performance by providing detailed metrics and diagnostics data that reveal blind spots to support IT teams and CIOs make data-driven decisions.

Key Features:

Metrics for application performance, device health, and network connectivity.
Detailed device inventory and configuration insights.
Proactive event logs and alerts.
Comprehensive compliance reporting.

Reveal user blind spots

User Persona and Authored Data: Stratusphere UX allows authorized IT admins gain an accurate and granular view into user persona and authored data, enabling them to better understand how users are interacting with their applications and make data-driven decisions to improve performance.

IGEL Ready

We are a longstanding Igel Ready Certified partner and are the first partner to deliver an app on the IGEL APP Portal. The Stratusphere UX app allows our customers and IGEL OS 12 users direct access to deploy the Liquidware Stratusphere UX agent quickly and easily to remote endpoints.

The integration of Liquidware Stratusphere UX with IGEL Cosmos delivers the best digital user experience and maximizes the potential of IGEL solutions by streamlining deployment, updates, and security via Cosmos and with Stratusphere UX delivering enhanced visibility into user, application, and network experiences.

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VMware Explore 2023 Wrap Up

As I boarded my flight from Dublin to Vegas for VMware Explore 2023, I realized we were at the moment everyone at Liquidware had eagerly anticipated: the launch of CommandCTRL!

In case you missed it, CommandCTRL is our groundbreaking real-time remediation solution that we unveiled at VMware Explore in Las Vegas.

Get all the details here

Day 1

Our experience at VMware Explore kicked off with setting up our impressive 20×20 booth and reuniting with the entire Liquidware team.

We eagerly awaited the start of the hall crawl and were thrilled with the reception at our booth. CommandCTRL drew a lot of attention with multiple demos, and attendees were particularly eager to get one of our exclusive CommandCTRL t-shirts.

VIP Dinner

On Monday evening, we organized a VIP dinner at TAO. This was our way of expressing gratitude to our valued customers, partners, and Inside Track members. It was fantastic to be able to spend time with the EUC Community.

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Welcome to the Liquidware Slack Community!

I am delighted that we have just completed the launch of our Slack Community.

It has something that I have wanted to do since I joined Liquidware and, with the upcoming release of CommandCTRL, this seems to be the right time to do it.

We’ve had an active online community site for many years, but feel migrating to a Slack channel it will be far more interactive and a better user experience – which is what our products provide to our customers.

We want this to be a rewarding experience for members and they will gain the following benefits:

  • Knowledge Sharing: The Liquidware Slack Community is your go-to platform for tapping into a vast pool of knowledge. Connect with fellow members who are passionate about digital workspace management, virtual desktop infrastructure (VDI), user experience optimization, end-user computing, and DaaS. Whether you’re a seasoned pro or just starting in the field, our community is designed to facilitate the exchange of ideas, best practices, and solutions.
  • Networking Opportunities: Building a strong professional network is crucial in today’s fast-paced digital landscape. By joining our community, you’re instantly connected to a diverse group of professionals from around the world. Forge connections with experts, thought leaders, and peers who can offer fresh perspectives, mentorship, and potential collaboration opportunities.
  • Real-Time Q&A: Have a burning question about workspace monitoring, application layering, performance analytics, or real-time monitoring? In our community, you can get answers in real-time. Our members are eager to help and share their experiences, ensuring that you never feel stuck or isolated in your journey toward workspace excellence.
  • Exclusive Content and Updates: Stay ahead of the curve with access to insider content, such as whitepapers, webinars, and product announcements. Be the first to know about new Liquidware features and releases, enabling you to maximize the value of our solutions within your organization.
  • Interactive Discussions: Engage in insightful discussions on industry trends, emerging technologies, and best practices. The Liquidware Slack Community provides a platform to engage in debates, share success stories, and collaborate on innovative solutions to common challenges.
  • Direct access to Liquidware teams: As a member, you can connect directly with Liquidware’s product teams, marketing and community teams, success teams, and more, allowing for direct communication, collaboration, and providing input into new product features.

We want the Community to be more than just a platform; it’s a meeting place for professionals who are passionate about optimizing digital workspaces for enhanced user experiences.

Whether you’re seeking advice, looking to share your knowledge, or simply want to stay updated on industry trends, this community is here to support you every step of the way.

To get started go here to LiquidwareCommunity to sign up today

I look forward to you joining our community!

Effortless Application Deployment: Harness the Potential of Liquidware FlexApp One and Nerdio

In the most recent episode of Liquidware Chats, I spoke to Neil McLoughlin, UK and Ireland Field CTO, about the integration between Nerdio and FlexApp One and how it simplifies your application development.

In this blog post, I will go into the details of this integration and the value it delivers to our joint customers.

So what does Nerdio do?

Nerdio is a comprehensive cloud computing solution that specializes in virtual desktop infrastructure (VDI) and IT infrastructure as a service (IaaS). Nerdio simplifies the complexities of cloud management by offering a unified platform for deploying, managing, and scaling IT environments in the cloud. It empowers businesses to leverage the power of Microsoft Azure while reducing the associated costs and complexities. Nerdio’s automation capabilities automate the deployment and management of virtual desktops, servers, and data storage, ensuring a hassle-free cloud experience.

Nerdio’s main solution is Nerdio Manager and it comes in two options – Enterprise and MSP. In terms of the integration with FlexApp One, we will focus on the Enterprise version.

 Nerdio Manager for Enterprise empowers IT professionals to deploy and manage Azure Virtual Desktop and Windows 365 in a simple, secure, and efficient manner. The solution offers various built-in scaling engines, enhanced image and application management capabilities, a ton of automation, simple-to-follow wizards, the concept of Scripted Actions, and much more.

FlexAppOne

FlexApp One is designed to simplify and streamline application delivery in virtual desktop environments – in this case AVD and Windows 365. FlexApp One is a self-contained (one file) FlexApp package — one app/one file. FlexApps run as native, not isolated, giving FlexApp a very high compatibility rate. The power of FlexApp One is it can be attached to any Windows OS and run as if natively installed, also it can be deployed from any cloud share, including Microsoft Azure. FlexApp One applications can also be accessed offline.

Integration with Nerdio

In terms of integration, Nerdio has a feature called Scripted Actions – these are PowerShell scripts that run either in the context of a Windows VM or an Azure Automation Account. Scripted Actions can be used to extend and customize the functionality of Nerdio Manager. Within the library are a series of FlexApp One scripts that come from the Liquidware FlexApp One repository. Using the scripted actions to deploy FlexApp One you have 3 options:

Hot Add FlexApp One while the user is in session

Hot adding FlexApp One means that you have the ability to deploy the app without logging into the console of the virtual machine or interrupting the user.

Layering FlexApp One during host pool VM deployment

With this, you can configure FlexApps to be hot-added during the deployment of your host pool.

Bake in FlexApp One to the Windows base image

In this option, you can configure the FlexApps to be part of your base image build.

Conclusion

As you can see, our integration with Nerdio Manager is extremely powerful and you have the flexibility to choose the deployment scenario that suits your environment.

The combined solution delivers various benefits including:

  1. Streamlined Application Deployment: The integration enables seamless deployment of applications using FlexApp One’s application layering technology within Nerdio Enterprise Manager. This reduces deployment time and effort while ensuring a consistent user experience.
  2. Efficient Application Updates: FlexApp One’s ability to layer applications allows for efficient updates and patches, minimizing downtime and disruption to end-users. This feature, combined with Nerdio’s robust management capabilities, ensures that applications are up-to-date and secure.
  3. Simplified Management: The integration simplifies application and infrastructure management by providing a unified interface through Nerdio’s centralized management console. Administrators can easily manage application layers, virtual desktops, and servers from a single pane of glass, enhancing efficiency and reducing complexity.
  4. Scalability and Cost Optimization: Nerdio’s auto-scaling capabilities, combined with FlexApp One’s lightweight application delivery, enable businesses to scale their infrastructure and applications according to demand. This scalability eliminates the need for overprovisioning, and optimizes costs while ensuring high performance.
  5. Enhanced User Experience: By seamlessly integrating FlexApp One and Nerdio, end-users can enjoy a consistent and responsive application experience, regardless of their location or device. The integration ensures that applications are delivered efficiently, resulting in improved productivity and user satisfaction.

To learn more check out this video on our YouTube Channel

Unleashing the power of Stratusphere UX

Introduction

Stratusphere™ UX, an advanced user experience monitoring and diagnostics solution, offers a wide array of capabilities that can transform the way enterprises manage their IT environments.
In an exciting upcoming webinar on 20th June, product marketing manager James O’Regan and Stratusphere UX subject matter expert Chris Walker will delve into the top five impactful enterprise use cases that unleash the true power of Stratusphere UX. Whether you’re looking to optimize efficiency, reduce costs, enhance security, or extend the lifecycle of your PCs, this webinar is a can’t-miss event.

Understanding the Full Capabilities of Stratusphere UX

Many organizations may not be fully aware of the extensive capabilities that Stratusphere UX brings to the table. This webinar aims to bridge that knowledge gap and explore the potential of Stratusphere UX across various use cases. James and Chris will provide in-depth insights and practical examples to help you leverage the full potential of this powerful product.

Optimizing Stratusphere UX License Costs

Managing software license costs is a crucial aspect of IT budgeting. Stratusphere UX offers features and functionalities that enable organizations to effectively optimize their license costs. In this webinar, our experts will discuss best practices and strategies to maximize the value of your Stratusphere UX licenses while ensuring optimal performance.

Integrating Stratusphere UX with ServiceNow

Seamless integration with existing IT service management systems is essential for streamlining operations. By integrating Stratusphere UX with ServiceNow, enterprises can leverage the rich data and insights provided by Stratusphere UX to enhance incident management, problem resolution, and overall service delivery.

Extending the PC Lifecycle

Proactively managing and extending the lifespan of PCs can significantly reduce hardware replacement costs. Stratusphere UX equips organizations with the necessary visibility and analytics to identify and address performance issues, bottlenecks, and resource utilization inefficiencies. Another benefit of Stratusphere UX is its ability to help organizations reduce e-waste. By providing valuable information about user behaviour and application usage, Stratusphere UX can help organizations identify areas where they can streamline their IT environment, reduce the number of devices they need, and extend the lifespan of their existing hardware.

Assessing Applications for a migration strategy

Part of any application strategy can be where to start, with Stratusphere UX you can determine and assess the applications installed against what is actually used. With this data, you can determine what applications are necessary for migration. This assessment can save time, effort and licensing costs. Once you have determined the applications for migration, Stratusphere UX can also assess the complexity of the applications to assist in determining the best image strategy.

Enhancing Security Posture

Maintaining a robust security posture is paramount in today’s threat landscape. Stratusphere UX provides valuable visibility into user behavior, application usage, network connectivity, and more. By analyzing this data, enterprises can identify potential security risks, proactively address vulnerabilities, and enforce compliance.

Live Demonstration of the Cutting-Edge User Interface

To conclude the webinar on an exhilarating note, James and Chris will treat attendees to a live demonstration of the new, cutting-edge, user interface (UI) for Stratusphere UX. Experience first-hand how the intuitive UI enhances usability and simplifies the management of your IT environment.

Conclusion

If you’re looking to expand your usage of Stratusphere UX or simply want to discover its full potential, the upcoming webinar is an event you can’t afford to miss.
Join James and Chris as they explore the top five impactful enterprise use cases for unleashing the power of Stratusphere UX!

Sign up today for the webinar

Going Green with Liquidware Stratusphere UX: How Workspace Monitoring Drives IT Sustainability

In today’s world, sustainability is more important than ever. As we become increasingly aware of the impact of our actions on the environment, it’s important to consider the sustainability benefits of the products we use in our daily lives. Liquidware Stratusphere™ UX is not only a powerful user experience monitoring and diagnostics solution but also an eco-friendly solution, that helps organizations improve their IT performance while contributing to a more sustainable environment. 

In this blog, we will examine the ways Stratusphere UX can be used to make an organization’s IT infrastructure more sustainable. By optimizing resource usage and reducing energy consumption, Stratusphere UX not only improves IT performance but also contributes to a more sustainable environment. 

How Stratusphere UX Helps Make Your IT Environment More Sustainable 

Stratusphere UX is a comprehensive workspace monitoring and user experience solution for virtual desktop infrastructure (VDI), virtual application environments as well as physical desktops. It provides valuable insights into user behavior, application usage, and infrastructure performance, helping organizations optimize their IT environments and improve user experience. But beyond its immediate benefits, Stratusphere UX also offers significant sustainability benefits. 

IT Sustainability

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Reduce Energy Consumption 

Firstly, Stratusphere UX can help organizations reduce their energy consumption. Providing detailed insights into application usage and infrastructure performance, it can help organizations identify areas where they can optimize their IT environment to reduce energy usage. This includes identifying and removing unused applications, optimizing virtual machine settings, or identifying and addressing performance bottlenecks that are causing unnecessary energy consumption. 

Reduce Carbon Footprint 

In addition to reducing energy consumption, Stratusphere UX can also help organizations reduce their carbon footprint. By optimizing their IT environment, organizations can reduce the amount of energy they consume and, in turn, reduce their greenhouse gas emissions. This is particularly important in today’s world, where reducing carbon emissions is essential to combatting climate change. 

Reduce E-Waste

Another sustainability benefit of Stratusphere UX is its ability to help organizations reduce e-waste. By providing valuable information about user behavior and application usage, Stratusphere UX can help organizations identify areas where they can streamline their IT environment, reduce the number of devices they need, and extend the lifespan of their existing hardware. This not only reduces the amount of electronic waste generated by organizations, but also reduces the number of resources needed to produce new devices. 

Image showing the amount of e-waste created up until the end of 2022

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Amount of E-waste produced in the world

Conclusion

Liquidware Stratusphere UX is not only a powerful workspace monitoring and user experience solution, but also offers significant sustainability benefits. Helping organizations reduce their energy consumption, carbon footprint, and e-waste, it is an important solution in the fight against climate change and environmental degradation. If you’re looking for a way to improve your IT environment and reduce your environmental impact,  you should definitely consider Stratusphere UX. 

If you want to learn more about the sustainability benefits of Stratusphere UX, be sure to check out our website

Look back at Ireland CUCG

On the 9th of March 30+ brave souls ventured out into the arctic-like conditions to attend the Citrix User Group in Dublin but they were rewarded with some fantastic sessions, networking, food, and drinks.

The day started with an impromptu Dublin EUC Breakfast Club though it was rebranded Brunch given the time of the day

To start the day we had Marc Aurel Evers talking about how Google Chrome Flex is a secure Chrome-based endpoint software for accessing Citrix. Marc started with an overview of the product including the benefits over a Windows PC. These benefits focused on the fact you can extend the life of existing hardware by converting it with Chrome OS Flex. Extending the life of the device is obviously a huge sustainability gain for any organization and also there are the associated cost savings. Marc even passed around some converted devices including an old converted  XPS 13. Overall it was a very interesting session and will be fascinating to see how Chrome OS Flex compares against other vendors in this very competitive market.  

 

The next session was from David Pisa and Gavin Strong and they gave a very detailed overview of Citrix App Layering including a deep dive into how to set up the infrastructure required for an App Layering  POC in Azure.

Afterwards, we had a short coffee break then I gave the group an overview of Liquidware’s digital workspace solutions. I then introduced FlexApp and FlexApp One firstly outlining what it was not before describing the solution and then showing a demo video of how easy it is to run FlexApp One apps in a matter of minutes. Finally, I introduced our brand new innovative helpdesk remediation solution CommandCTRL coming later this year, and I even gave a live demo which thankfully went off without a hitch.

To finish the day Wendy Gay and Javier Lopez Santacruz delivered a session on Identity and SSO with Citrix and focused on Primary Identity and FAS (Citrix Federated Authentication Service). Identity and SSO are big topics in EUC so this was a very well received session to close out the day

Congrats to Paul Matthews who won the Liquidware Festival pack that is on the way to you

We then adjourned to the bar for drinks and food where the conversations could continue.

Overall it was a great event, with some very informative sessions, and great networking including reconnecting with my old IGEL colleague Ben Ward who is now Field CTO for the UK and Ireland at Liquit.  

The next event is scheduled in Belfast in June and should be another enjoyable day.

Introducing Liquidware Spotlight: Shedding Light on CommandCtrl, the Ultimate Helpdesk Remediation Solution


Liquidware has recently launched a new video series called “Liquidware Spotlight.” This video series aims to showcase the latest product offerings from Liquidware and demonstrate how these solutions can help organizations optimize their digital workspaces.


One of the featured products in the Liquidware Spotlight video series is CommandCTRL, a helpdesk remediation solution that will streamline the IT support process and improve the end-user experience.


This product is currently in Beta and planned GA is in Q2 of 2023. You can sign up for the beta here.
The CommandCTRL solution is designed to simplify the troubleshooting and remediation process for IT support teams. The solution provides a centralized console that allows IT support personnel to easily view and manage end-user issues across multiple endpoints, including virtual desktops, physical desktops, cloud-based desktops and laptops.
In addition to the centralized console, CommandCTRL also includes a range of remediation tools that can help IT support teams quickly resolve issues. These tools include remote access, a command-line interface, file, and registry editing, and more .


The Liquidware Spotlight video series features a dedicated video on CommandCTRL, which provides a detailed overview of the solution and its key features. The video also includes a demo of the solution in action, showcasing how CommandCTRL can help IT support teams quickly troubleshoot and remediate issues.
Episodes one through three are now available, episode one focuses on a general overview of the product, while episode two dives into the scripting functionality with CommandCTRL, and, finally, episode three focuses on our unique DVR playback feature.

 

Overall, the Liquidware Spotlight video series is an excellent resource for IT professionals looking to stay up-to-date with the latest workspace management solutions from Liquidware. Whether you are looking for a helpdesk remediation solution like CommandCTRL or any of Liquidware’s other digital workspace management solutions, the Liquidware Spotlight video series is a valuable resource that can help you make informed decisions about your digital workspace strategy.


Go take a look now!

Spotlight Series