Liquidware announced this week a Stratusphere UX Integration Kit for ServiceNow. The kit is not only now available to joint customers in the ServiceNow Store, it is also officially certified. ServiceNow Certification verifies that the Kit has successfully completed a set of defined tests focused on ServiceNow Platform security, compatibility, performance, and integration interoperability.Continue reading
With the release of Stratusphere UX v. 6.5 this week, we are proud to announce that our solution is currently the only certified end user experience monitoring solution to provide visibility into all three major cloud platforms, including Amazon Web Services (AWS) Digital Workplace Competency status, advanced monitoring for the Google Cloud Platform and detailed metrics for WVD on the Microsoft Azure Marketplace.
The Importance of Cloud
Cloud platforms to support digital workspace transformation is increasingly important at a growing numbers of enterprise organizations. Cloud platforms enable uncoupling workers from static devices, thereby letting their workspaces “roam” as needed.Continue reading
Earlier this month Liquidware was invited to present to the CUGC (Citrix User Group Community) on how to Simplify Citrix Base Image Management with Liquidware FlexApp.
Jack Smith of Liquidware also joined us while Citrix CTA, Jake Walsh, moderated the session. We discussed when it is of great benefit to use Liquidware FlexApp and how some joint customers of Citrix and Liquidware have even used it in conjunction with Citrix App Layering – managing OS updates and apps in the base with Citrix App Layering while using Liquidware FlexApp to deliver dynamic (elastic) applications at boot, login, or on a Click-to-Layer basis.
The webinar was well attended and is now available for on-demand viewing as a recording. In case you missed the live session you can watch now at this link.
We’re excited to share with you a new format for interactive webinars – built exclusively for the end-user computing (EUC) community. Liquidware UNPLUGGED began this past summer as a new way to engage and discuss end user computing ideas.
Liquidware UNPLUGGED is unlike anything you’ve ever seen in the industry before. It’s like a live talk show with dozens or hundreds of you closest peers in EUC. VIPs from the community form a rotating panel of monthly UNPLUGGED interactive webinars. Attendees get to participate live and get to ask their questions and/or help give answers as part of the panel! The webinar series has been well received. We keep it real and unscripted, all content is always fresh. Check out a select past UNPLUGGED sessions below and be sure to join us for our next UNPLUGGED event by registering here.
Liquidware Unplugged: Is Work From Home Here to Stay? – Pictured above: Theresa Miller of 24x7ITConnection, Jason E. Smith of Liquidware, Trond Eirik Haavarstein (Eric) of XenAppBlog, Ray Swanson of Liquidware, Doug Brown of IGEL, Dane Young of YoungTech
Launching work from home end user computing programs is sure-fire when you use Liquidware Stratusphere UX end-to-end metrics data. Continue reading
With more users than ever connecting with devices enabled with an edge OS like IGEL, it’s important to gather user experience metrics of this “First Mile” of connectivity.
Monitoring the user experience of your virtual desktop environment (Citrix, VMware, Amazon WorkSpaces, Nutanix XiFrame, etc) is nearly mandatory these days but knowing the complete end-to-end user experience should not be ignored. You don’t want any blind spot for your total connection path for end users. Your desktop UX is only as good as your weakest link so not having performance visibility of any edge OS and connections could be the downfall of your overall user experience. Many things may impact users’ session including their local network or WiFi access point performance, local hardware, resources, etc.
We’re excited to deliver the latest version of our User Environment Management and Application Layering solutions in ProfileUnity and FlexApp v6.8.3 r2.
The new r2 version builds on v6.8.3 that was first available earlier this year. Version r2 has updates to our existing features and a few new features as well such as VHDX support for ProfileDisk and FlexApp and hourly billing for the AWS Marketplace. This solution also remains available in the Microsoft Azure Marketplace as BYOL.
I remember some fatherly advice I got a while back that I wish, in hindsight, I would have taken a bit more seriously. The bumps, bruises, bristles, friction, frustration, and pain I could have avoided almost make me laugh now. … Continue reading
Our product management team just added a new Work from Home (WFH) SpotCheck in Stratusphere UX. Now it’s easier than ever to quickly check the health of your WFH desktops, no matter where they are.
Stratusphere’s distributed architecture allows you to install the “Connector ID” agent on any Windows, Linux, Mac OS based machine and quickly start gather User Experience metrics via your network, or in this case, the Internet. If you’ve recently started or expanded a WFH program in the wake of social distancing, and you are responsible for supporting those users, you really need to check this out.
Stratusphere can monitor the end user device (usually a PC) and/or a virtual desktop session, such as those from Citrix or Amazon.
As a follow up to my 10 Steps to a Work-from-Home program. I reached out to my colleagues, Steve Hajek and Mark Knouse, here at Liquidware for some additional advice on utilizing Stratusphere UX to monitor the effectiveness of your Work-From-Home (WFH) options.
Key Monitoring Objectives for WFH Programs
As I mentioned in my previous blog, monitoring WFH environments allows you to answer three key questions:
- Who is connecting? You need to see who is logging in at what times. These metrics provide basic information that lets you know that your workers are able to sign on to the system.
- Who is operational? This set of metrics allows you to get basic performance stats for your users. Login times, network latency and app response times among them. This data helps you determine that your users are having an acceptable level of performance and are not frustrated in trying to accomplish work with sub-optimal workspaces.
- Who is productive? This set of metrics can validate what applications are being used, how long they are being used, how they are responding to users’ needs. Applications are the backbone of work and this information validates that workers are leveraging them to perform their tasks.
Obviously, this is important information for organizations to have in order to validate that their WFH programs are sound, reliable and effective for workers.