commandctrl Archives - Liquidware Digital Workspace Management

Liquidware’s CommandCTRL is excited to announce the latest beta feature: ChatGPT integration for efficient process identification! With this powerful addition, users can easily determine the purpose and origin of unfamiliar processes consuming system resources. Say goodbye to manual searches and embrace the convenience of AI-assisted process identification.

It’s a common experience for users to encounter unknown processes while using Windows Task Manager or CommandCTRL’s enhanced Task Manager, which samples data every 3 seconds. Traditionally, the go-to solution has been to search the process name online to learn about its function and manufacture. However, we recognized the need for a faster and more intuitive method, leading us to integrate ChatGPT into CommandCTRL.

Here’s how to set up and use ChatGPT in CommandCTRL:

Sign up for an OpenAI account to obtain access to OpenAI API keys at https://platform.openai.com/overview. After signing up, set up a billing account for the API keys.

Log in to your CommandCTRL tenant and navigate to “Settings” on the left-hand side. Click on “Tenant and Site.” In the “Site” section, you’ll find “3rd Party APIs” and “OpenAI.” Enter your API key and Organization ID under “OpenAI.”

With OpenAI enabled, your CommandCTRL Task Manager’s “Processes” tab will display an OpenAI icon next to each process. Clicking this icon sends a query to ChatGPT, providing information about the selected process, including the manufacturer, description, and manufacturer’s website.

To minimize ChatGPT queries and reduce costs, CommandCTRL stores query results in a global cache for 90 days, accessible by all tenants. By enabling ChatGPT, you can take advantage of this crowdsourced cache to save on query costs.

As AI technology continues to evolve, we plan to incorporate more AI-driven features within CommandCTRL to help our customers work smarter, not harder. Stay tuned for further enhancements that will revolutionize the way you manage and remediate.

Here is a link to setup a beta tenant https://ccbeta.liquidware.com/. Corporate and personal email addresses are welcomed.

As we know more and more people are working from anywhere. Gartner states that currently 50% of employees will continue to work remotely and this continues to rise. According to IDC by 2024, mobile workers will account for nearly 60% of the total US workforce. This is a massive shift from Pre Pandemic.

*Support any worker anywhere with CommandCTRL.*

While this gives employees freedom and flexibility, it also increases IT Admins’ workload and creates new challenges in managing endpoints located anywhere.

To assist with this increased workload Liquidware will release CommandCTRL™ in Q2 of 2023, a powerful and innovative solution designed to allow IT to be able to monitor and remediate remote endpoints from anywhere.

CommandCTRL is a SaaS solution, so there are no infrastructure requirements and you can be up and running in a matter of minutes. As it is cloud-based it can scale to whatever your requirements and you can support users anywhere in the world. As it’s a SaaS solution, your admin can be anywhere and all they need to access the console is a browser!

The console provides you with Real-Time Metrics for the following:

• CPU Usage
• Memory Usage
• Disk Usage
• Network
• Identity Location
• Wi-Fi
• Plus much more…

*CommandCTRL’s intuitive GUI helps to quickly remediate helpdesk calls.*

While CommandCTRL displays real-time data metrics it can do so much more; such as killing off rogue processes or start, stop or restart services all via the console. You can even open up a PowerShell, CMD, or Bash session, and all of this can be achieved without interrupting the user by needing to take control of their endpoint. Of course, if you do need to take control this can be achieved using the built-in Quick Assist, Remote Assistance, and Teleconferencing options.

A key feature of CommandCTRL is the DVR-like functionality, this is extremely powerful and allows an Admin to go back in time and review what metrics were displayed at a particular point in time and this data is retained for 30 days. This is incredibly helpful in the troubleshooting process and dramatically reduces the time to resolution.

We will be releasing many more new and exciting features for the CommandCTRL beta, so stay tuned for a series of videos where I will go into detail and demonstrate each of the solution’s key features as we get closer to the launch date.

You can get in on the benefits of using CommandCTRL today by applying for the BETA!

*Display protocol helps troubleshoot performance quickly.*

For example get access to all the latest features, we just dropped Display Protocol on Friday!

With the Display Protocol, you can display metrics for Citrix, VMware and Microsoft remoting protocols.

Finally we now have an MSI package available to make it easier to deploy CommandCTRL.

For the next several weeks, there will be a weekly drawing for a $50 dollar Amazon gift card. All you have to do is complete the Beta Survey to have a chance to win.

Visit our Beta registration page to sign up now!