We’re pleased to announce that our Channel Program has earned a prestigious 5-star rating in the 2023 CRN Partner Program Guide. This recognition is a testament to Liquidware’s commitment to delivering exceptional value and support to its partner community.

This annual guide offers essential information to solution providers such as managed service providers (MSPs), value-added resellers (VARs), systems integrators, and strategic service providers as they explore technology manufacturers’ partner programs to find the vendors that will best support their business needs. The 5-star rating is awarded to the companies that go above and beyond in their commitment to nurturing strong, profitable, successful channel partnerships.

For the channel partner community, a critical factor when assessing which IT manufacturers, service providers, and distributors to team with in building world-class technology solutions is the breadth and depth of the partner programs those companies offer. Strong elements such as financial incentives, sales and marketing assistance, training and certification, technical support and more can set a vendor apart and play a key role in boosting partners’ long-term growth.

Our program’s 5-star rating reflects its commitment to partner success by offering a comprehensive line-up of incentives, services, benefits, and training.

Below are some of the factors that had our partner program gain the prestigious 5-star rating from CRN:

1. Partner profitability: Liquidware offers its partners competitive margins and incentives – often 3x that of platform vendors – enabling its partners to grow their businesses and increase profitability. Additionally, the company’s deal registration program ensures that partners are rewarded for their efforts in identifying and closing new business opportunities through additional margin and deal protection.

2. Sales and marketing resources: Liquidware’s partner portal provides partners with a wealth of resources to support their sales and marketing efforts. This includes access to product information, competitive analysis, marketing resources, and virtual training.

3. Training and support: Liquidware provides comprehensive training and certification programs to help partners become experts in the company’s solutions. This includes access to online training resources, live training sessions, and dedicated technical resources to assist with both team competency and customer evaluation and implementation, all provided to partners free-of-charge.

4. Marketing programs: Liquidware offers a range of marketing resources to help partners promote their solutions and generate demand. These include co-branded collateral, email campaigns, social media assets, and marketing development funds for both live and virtual demand generating activities and events.

Overall, our channel program and our staff are committed to helping its partners succeed. By providing competitive margins, robust sales and marketing resources, and through comprehensive training and support, the company enables its partners to consistently deliver value to their customers and grow their businesses. It is this commitment to ensuring the success of our partners that has resulted in Liquidware’s 5-star rating in this year’s 2023 CRN Partner Program Guide.

Login times are critical for end-users and management, and any delay can impact productivity and user experience. However, identifying the root cause of login slowdowns can be challenging, given the number of factors that can contribute to it. Is it the machine group policy, user group policy, user environment management software, application layering product, antivirus software, security software, or some login script? Stratusphere UX Login Breakdown can help you identify the culprit and take corrective, prompt action.

Before you begin fixing the issue, it’s best to establish a baseline of your environment’s capabilities. You can create a test environment by taking a machine that closely matches your users, removing any antivirus or security software, blocking inheritance on any group policies, disabling any user environment management software and any application layering technology. This baseline provides a goal to work towards and helps hold products or people accountable for causing too much overhead in login times.

Once you have established a baseline, you can start identifying the culprit. With Stratusphere UX Login Breakdown, you can break down the login process into its constituent parts and analyze which parts are taking the most time. For example, you can identify inefficient group policies and take corrective action. You can either clean up the group policy and test your logins again or move most of the group policy to a user environment management product, like ProfileUnity, that is more effective in processing time than group policy.

Similarly, you can identify inefficient user environment management software, which can cause delays by running the regedit.exe command repeatedly to import settings or user preferences. Stratusphere UX Login Breakdown can provide a per-process breakdown of the entire login, helping you identify and address these inefficiencies.

Application layering products can also contribute to login delays by blocking the login from the user while it activates layers or by consuming too many CPU resources during the login. Stratusphere UX Login Breakdown can provide visibility into how much CPU is being consumed during the login, enabling you to optimize resource allocation and speed up logins. ProfileUnity FlexApp can assign application layers on boot and speed up logins by removing contention during the login process.

Antivirus and security software can be challenging to optimize for login performance, given that they are inline to process open, file system R/W, and network R/W. With Stratusphere UX Login Breakdown, you can analyze how much overhead your antivirus and security software are adding to all processes duration times and how much CPU they are consuming during the login. Taking a Login Breakdown snapshot before and after removing antivirus and security software this gives you the proof of the overhead to consult with your antivirus and security teams.

Finally, login scripts can spawn from various places, causing delays during login. With Stratusphere UX Login Breakdown, you can get the entire script duration and any process launched from that script. This visibility helps the script owner optimize the script and reduces resource consumption during the login, resulting in faster login times.

In conclusion, Stratusphere UX Login Breakdown is a powerful, non-invasive tool that can help you track down login bottlenecks with ease. With its ability to break down the login process into its constituent parts, you can identify the root cause of delays and take corrective, prompt action to improve login times, making your end-users and management happy.

On the 9^th of March 30+ brave souls ventured out into the arctic-like conditions to attend the Citrix User Group in Dublin but they were rewarded with some fantastic sessions, networking, food, and drinks.

The day started with an impromptu Dublin EUC Breakfast Club though it was rebranded Brunch given the time of the day

To start the day we had Marc Aurel Evers talking about how Google Chrome Flex is a secure Chrome-based endpoint software for accessing Citrix. Marc started with an overview of the product including the benefits over a Windows PC. These benefits focused on the fact you can extend the life of existing hardware by converting it with Chrome OS Flex. Extending the life of the device is obviously a huge sustainability gain for any organization and also there are the associated cost savings. Marc even passed around some converted devices including an old converted  XPS 13. Overall it was a very interesting session and will be fascinating to see how Chrome OS Flex compares against other vendors in this very competitive market.  

The next session was from David Pisa and Gavin Strong and they gave a very detailed overview of Citrix App Layering including a deep dive into how to set up the infrastructure required for an App Layering  POC in Azure.

Afterwards, we had a short coffee break then I gave the group an overview of Liquidware’s digital workspace solutions. I then introduced FlexApp and FlexApp One firstly outlining what it was not before describing the solution and then showing a demo video of how easy it is to run FlexApp One apps in a matter of minutes. Finally, I introduced our brand new innovative helpdesk remediation solution CommandCTRL coming later this year, and I even gave a live demo which thankfully went off without a hitch.

To finish the day Wendy Gay and Javier Lopez Santacruz delivered a session on Identity and SSO with Citrix and focused on Primary Identity and FAS (Citrix Federated Authentication Service). Identity and SSO are big topics in EUC so this was a very well received session to close out the day

Congrats to Paul Matthews who won the Liquidware Festival pack that is on the way to you

We then adjourned to the bar for drinks and food where the conversations could continue.

Overall it was a great event, with some very informative sessions, and great networking including reconnecting with my old IGEL colleague Ben Ward who is now Field CTO for the UK and Ireland at Liquit.  

The next event is scheduled in Belfast in June and should be another enjoyable day.

Liquidware has recently launched a new video series called “Liquidware Spotlight.” This video series aims to showcase the latest product offerings from Liquidware and demonstrate how these solutions can help organizations optimize their digital workspaces.

One of the featured products in the Liquidware Spotlight video series is CommandCTRL, a helpdesk remediation solution that will streamline the IT support process and improve the end-user experience.

This product is currently in Beta and planned GA is in Q2 of 2023. You can sign up for the beta here.
The CommandCTRL solution is designed to simplify the troubleshooting and remediation process for IT support teams. The solution provides a centralized console that allows IT support personnel to easily view and manage end-user issues across multiple endpoints, including virtual desktops, physical desktops, cloud-based desktops and laptops.
In addition to the centralized console, CommandCTRL also includes a range of remediation tools that can help IT support teams quickly resolve issues. These tools include remote access, a command-line interface, file, and registry editing, and more .

The Liquidware Spotlight video series features a dedicated video on CommandCTRL, which provides a detailed overview of the solution and its key features. The video also includes a demo of the solution in action, showcasing how CommandCTRL can help IT support teams quickly troubleshoot and remediate issues.
Episodes one through three are now available, episode one focuses on a general overview of the product, while episode two dives into the scripting functionality with CommandCTRL, and, finally, episode three focuses on our unique DVR playback feature.

Overall, the Liquidware Spotlight video series is an excellent resource for IT professionals looking to stay up-to-date with the latest workspace management solutions from Liquidware. Whether you are looking for a helpdesk remediation solution like CommandCTRL or any of Liquidware’s other digital workspace management solutions, the Liquidware Spotlight video series is a valuable resource that can help you make informed decisions about your digital workspace strategy.

Go take a look now!

Spotlight Series

In today’s fast-paced digital world, businesses need to be agile and flexible to meet the changing demands of their customers. One of the ways businesses can achieve this is by modernizing their legacy Windows applications to be more efficient, reliable, and scalable. Liquidware FlexApp is a powerful solution that can help businesses modernize their Windows applications without the need for expensive infrastructure changes or application rewrites.

FlexApp is an application layering technology that containerizes applications easily, making them available to users whenever and wherever they need them. It separates the application from the underlying operating system, which means that the application can be deployed across different versions of Windows, regardless of the operating system version or virtual platform.

FlexApp’s approach to application layering enables businesses to save time, reduce costs, and minimize complexity associated with traditional application delivery methods.

Here are some of the ways in which Liquidware FlexApp can help modernize any Windows application:

1. Application Containerization: With FlexApp, applications can be containerized and delivered on-demand without modifying base images, reducing the need for local installation on individual endpoints. This means that applications can be deployed faster, and users can access them from any device, anywhere, and at any time.
2. ANY Application Format: FlexApp supports any Windows app, not just MSIX but also MSI, EXE and home grown applications, giving it an incredible 95% or greater compatibility rate.
3. Flexibility: FlexApp allows applications to be delivered to any Windows workspace platform, including virtual, cloud, or physical, depending on the business’s needs. Supported platforms include Microsoft AVD, Windows 365, Citrix, VMware Horizon. Third-party support for deployment and/or testing includes Microsoft Intune, Nerdio Manager, Application Readiness, Rimo3, and Ivanti DSM. This enables businesses to choose the deployment method that works best for them, without compromising application performance or user experience.
4. Scalability: FlexApp can scale applications to meet the demands of a growing business. As more users require access to an applications automatically scale by executing locally, without the need for additional infrastructure.
5. Cost-Effective: FlexApp’s application layering approach means that businesses can reduce the cost of application management and support. By separating the application from the operating system, businesses can save on licensing, support, and infrastructure costs associated with traditional application deployment methods.
6. Easy to Manage: FlexApp provides a centralized management console that simplifies the process of deploying and updating applications. Administrators can quickly create and manage application packages, control application access, and monitor application usage.

Liquidware FlexApp is a powerful solution that can help businesses modernize their legacy Windows applications without the need for expensive infrastructure changes or application rewrites. Its application layering approach separates the application from the operating system, making it available to users whenever and wherever they need it. With FlexApp, businesses can achieve greater agility, flexibility, scalability, and cost-effectiveness in their application management.