We believe that Digital Employee Experience (DEX) is the single most important factor driving workforce productivity and satisfaction in today’s hybrid and cloud-first world. That’s why we’ve been pioneering DEX insights and control across a wide range of platforms for years—and we’re about to take things even further.

Liquidware is about to unveil game-changing developments that will transform how organizations manage DEX across thin client environments.

We’re thrilled to reveal that CommandCTRL, our modern SaaS-based help desk and remediation platform, is expanding significantly. At IGEL Now and Next, we’ll showcase a new CommandCTRL agent for IGEL OS, which is now in beta. This agent brings 3-second metrics, remote remediation, and live troubleshooting to IGEL OS12 endpoints. If you thought thin clients couldn’t deliver complete DEX control, think again.

But that’s just the beginning.

In the days following the event, we’ll be making a formal announcement that extends this innovation to even more thin OS platforms—solidifying Liquidware’s leadership in DEX visibility and control across modern endpoints.

These advancements will give IT teams the power to:

  • Instantly detect and resolve user experience issues—on IGEL and beyond
  • Remotely troubleshoot performance problems before users even report them
  • Confidently support Windows and thin clients in a single, unified DEX workflow
  • Pair CommandCTRL with Stratusphere™ UX for unmatched real-time and historical insights

Stay tuned for the full press release next week, where we’ll share more details—including the addition of beta agent support for multiple leading thin OS platforms, with insights and quotes from across the ecosystem.

But that is not all…

As part of our commitment to enterprise-grade security, we’re advancing CommandCTRL’s position on the Cloud Security Alliance (CSA) Security, Trust, Assurance, and Risk (STAR) Registry. This strategic initiative enhances our market credibility while providing customers with third-party validation of our robust security practices. The CSA listing offers significant advantages for security-conscious organizations. It complements our DEX innovations by ensuring that as you gain unprecedented visibility and control across IGEL and other thin client environments, you’re doing so through a platform that prioritizes security at every level. This respected registry position establishes CommandCTRL as a security-forward solution in the DEX management space, further differentiating our comprehensive approach to digital employee experience.

We’re proud to continue leading the charge in modern DEX innovation—no matter where your users work or what endpoint they use.