IGEL- User Experience Metrics with Stratusphere UX!

With more users than ever connecting with devices enabled with an edge OS like IGEL, it’s important to gather user experience metrics of this “First Mile” of connectivity.

Monitoring the user experience of your virtual desktop environment (Citrix, VMware, Amazon WorkSpaces, Nutanix XiFrame, etc) is nearly mandatory these days but knowing the complete end-to-end user experience should not be ignored. You don’t want any blind spot for your total connection path for end users. Your desktop UX is only as good as your weakest link so not having performance visibility of any edge OS and connections could be the downfall of your overall user experience. Many things may impact users’ session including their local network or WiFi access point performance, local hardware, resources, etc.

Liquidware has an alliance with IGEL which has enabled us to integrate a purpose-built agent called the “Connector ID” within the IGEL Edge OS. To monitor your IGEL Edge OS user sessions you simply go into the Configuration section of the IGEL OS or management console and check a box to enable the Connector ID. Then you enter the URL of your Stratusphere hub which is a virtual appliance. That’s it, your user experience metrics will start flowing into Stratusphere and you can co-relate these with your virtual desktop sessions to get comprehensive end-to-end user experience metrics.

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Select capabilities of Stratusphere UX running on IGEL OS include:

• Verify IGEL client user experience meets organization SLAs (i.e., performing to or better than expectations or requirements.)
• View latency between IGEL OS powered endpoint and remote systems
• Monitor applications & processes ¢ excessive utilization ¢ runaway processes ¢ non-responding applications ¢ rogue processes
• Verify user experience before and after IGEL OS upgrades/changes
• Inventory of users, machines, and applications processes
• Trace the route or the path from the endpoint to the virtual desktop server

For more information see this solution brief or reach out to schedule a demo today.

ProfileUnity and FlexApp v6.8.3 r2 is Now Available for Download!

We’re excited to deliver the latest version of our User Environment Management and Application Layering solutions in ProfileUnity and FlexApp v6.8.3 r2.

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ProfileUnity and FlexApp v6.8.3 r2 Management Console

The new r2 version builds on v6.8.3 that was first available earlier this year. Version r2 has updates to our existing features and a few new features as well such as VHDX support for ProfileDisk and FlexApp and hourly billing for the AWS Marketplace. This solution also remains available in the Microsoft Azure Marketplace as BYOL.

A significant update has been made to the FlexApp filter driver for faster attach speeds and increased compatibility.

Here’s a quick summary of what’s been introduced to date with version 6.8.3 and the r2 update:

v6.8.3 and v6.8.3 r2 (January 9 and June 17)

    • Seamless FlexApp compatibility with FSLogix
    • Enhanced Windows 10 Multi-session OS support (WVD)
    • FlexApp Speed improvements on launch from cloud
    • Security hardening (client)
    • r2
      • VHDX Support for FlexApp and ProfileDisk
      • Bug fixes, FlexApp, File Extensions, etc.
      • Updated FlexApp filter driver for speed and compatibility
      • Hourly Billing for AWS
      • FlexApp and Base Image Runtime Installer tool for C++ Runtimes and .NET frameworks

If you are an existing customer, we encourage you to update your ProfileUnity and FlexApp implementation, you can get started with one-click in the About area of the management console under available updates.  By upgrading you’ll be able to take advantage of the latest features and most customers will see enhanced FlexApp performance. If you’re not yet a customer, you can download here and have access to evaluate the solution today!