The Best Tool to Measure and Trend User Experience (UX)

Preface

I want to start by discussing monitoring in general.  Monitoring products are in a funny place in the IT world.  Many companies consider them a luxury and not necessarily a requirement.  When they do start going down the monitoring road they almost always start by looking for a product that can do it all.  This will typically lead to the conclusion (correctly) that there is no singular product that can do it all.  One thing I learned while growing up with grandparents and my dad being produce farmers, you always pick the right tool for the job.  As they say, and I believe this applies to monitoring software as well, if all you have is a hammer, everything is a nail.

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ProfileUnity – Defining User Experience

ProfileUnity has been around for a number of years in the Liquidware portfolio. It delivers user environment management, including user profiles, secure policies, and access to user authored data. Sounds simple right?  After all, there are other one-off tools in the market that handle these individual things.  What sets ProfileUnity apart?  Why use it when you may already have “free” single use case tools or a solution provided by another vendor?  Read on my friends…

Profiles

First off, the Liquidware portfolio (ProfileUnity, FlexApp, and Stratusphere UX) is completely agnostic by not favoring a particular desktop delivery platform.  Really, what we are managing is Windows. That’s it.  We have no requirements for a particular broker, hypervisor, cloud, anything. In fact, with all three products, you can manage Windows across physical, virtual and cloud.  Are your desktops completely physical today and you are looking at moving some or all of them to virtual or full cloud. Or are you even going back to physical desktops?  Liquidware has you covered the entire way.

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Microsoft Windows Virtual Desktop is a Big Deal! Read to learn why…

Brief Overview: Windows Virtual Desktop (WVD) was announced a few days ago at Microsoft Ignite in Orlando. We at Liquidware think it’s a really big deal. You may have seen that Liquidware is mentioned in Microsoft’s announcement blog as already having incorporated support for WVD.

What is Windows Virtual Desktop and Why It’s a Really Big Deal!
With Microsoft’s announcement they are evolving their modern desktop technologies (formerly RDmi) to deliver, for the first time ever, a turnkey Windows Virtual Desktop hosted exclusively on Microsoft Azure Cloud. More specifically, WVD is a multi-user version of Microsoft Windows 10 that is only available on Microsoft Azure – workloads and storage will be hosted on Azure.  This is significant because previously customers had to procure everything they needed on prem or in the cloud of their choice and then assemble the parts. The solution is touted to be cost-effective because, as of now, any customer with a Windows 10/Microsoft 365 and E3/E5 or F1 subscription is eligible for WVD at no additional charge except for Azure compute and storage costs (which you’d have to pay in any cloud scenario).

Microsoft is marketing WVD as truly turnkey saying you can, “Quickly virtualize and deploy modern and legacy desktop app experiences with unified management—without needing to host, install, configure and manage components…”

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The 9 Most Requested Layering Features Over The Years And FlexApp Has Them

Introduction

This blog is really about what I thought I knew about layering products and how much I simply didn’t know.  I’ve been working with layering for about as long as anyone and I made the mistake of thinking that all layering products were essentially the same.  Sure they each did things a little differently but in the end the concepts were the same and their abilities were, for all intents and purposes, the same.  Boy was I wrong.

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Hello EUC World, It’s Me, Jeff Pitsch

For those that don’t know me, I’ve been in the EUC space for 20+ years.  I cut my teeth on WinFrame in what feels like a lifetime ago (in technology time it actually was).  In that time, I was a founding member of the CTP program and a Microsoft MVP for a number of years in Terminal Services/RDSH.  I’ve worked with small companies and Multi-national corporations on their Citrix environments but six and a half years ago I took a job at a company called Unidesk.  They had this technology called layering and it offered a way of delivering applications that was unique.  Over those years layering companies have come and gone (including Unidesk) but layering has grown in popularity and has, in my opinion, really started to take off in enterprise application deployments.  Why has it taken so long?  Simple answer is every technology takes time to grow and when it reaches a certain point it either stays and grows or dies on the vine.  Basically, smaller companies work out the “new technology” kinks and enterprises pick it up from there.

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Going to Microsoft Inspire? Join our Speaking Session with Microsoft – RDS/RDmi Applications & User Profiles from Azure

Microsoft Inspire is their worldwide partner conference and it will be held at the Mandalay Bay Conference Center next week in Las Vegas – July 15-19, 2018.Capture

We’re proud to have been asked and to be participating in a speaking session on Remote Desktop Services (RDS): Partner business opportunities for hosting Windows desktops and applications on Microsoft Azure.

The panel will be chaired by Microsoft’s Principal Program Manager Lead, Remote Desktop Services, Clark Nicholson.

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We’ve Rolled out Liquidware’s Red Carpet for former RES and AppSense Customers!

RedCarpetIf you are a former AppSense or RES customer and are uneasy about changes from your longstanding UEM solution in the wake of acquisitions by Ivanti, consider Liquidware ProfileUnity.

We’ve made it Easy to Switch
We’ve recently on-boarded several large customers with 5,000, 10,000 and 20,000+ user desktops.  We’ve even developed a best practice methodology to get your users switched for minimum or zero downtime. We even have trained AppSense and RES staff to help you with the transition! Furthermore, we now have an additional European office in the Netherlands to service this area. Continue reading

Microsoft Office 365 and One Drive – One User, Two Desktops, Windows 7 and 10

Many Citrix, VMware, and Microsoft RDSH customers leverage ProfileDisk and Profile Containers to handle large profiles for non-persistent VDI and RDSH environments. ProfileUnity accomplishes this by containerizing all or part a users profile to virtual disk. One of the use many ProfileDisk use cases that has been proven over the years is Office 365 Cached Mode & Indexing. ProfileUnity also has the ability to “containerize” parts of the profile onto VHDs that the solution automatically manages.

Office 365 cached mode is especially useful for Outlook by placing a local copy of your mailbox(es) on your desktop. This local copy performs more seamlessly than relying on a network/cloud copy of the same mailbox(es).  The problem with this on with non-persistent VDI comes because mailboxes are rather large, often gigabytes in size. Folder redirection, roaming profiles, profile tools from Citrix & VMware, and Microsoft UE-V can’t handle this use case for many reasons.

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