For over 25 years we’ve seen innovation and change in many areas of information technologies. For example, the shift from monolithic mainframe to distributed microcomputer-based computing. Networking has been completely reborn and wireless technologies have enabled pervasive access for all. Telephony is no longer a dedicated infrastructure and voice is simply another data type. All of that aside, there is a core segment of IT that has yet to ‘fully’ shift and emerge in a new and meaningful way. This segment is the user workspace.
Don’t get me wrong, the desktop systems we have today are substantial more powerful and feature-rich than those IBM Model M ‘click’ keyboards we sat behind in the late 80s and 90s. And we certainly have newer approaches to deliver, manage and operationalize those systems—whether that be VDI, or some other host- or cloud-based workspace delivery approach. But for the most part, we still rally around the machine itself; especially as it relates to the user experience.