Baselining the User Experience and Defining a Measure of Success with Stratusphere UX

For over 25 years we’ve seen innovation and change in many areas of information technologies. For example, the shift from monolithic mainframe to distributed microcomputer-based computing. Networking has been completely reborn and wireless technologies have enabled pervasive access for all. Telephony is no longer a dedicated infrastructure and voice is simply another data type. All of that aside, there is a core segment of IT that has yet to ‘fully’ shift and emerge in a new and meaningful way. This segment is the user workspace.

IBM_KeyboardDon’t get me wrong, the desktop systems we have today are substantial more powerful and feature-rich than those IBM Model M ‘click’ keyboards we sat behind in the late 80s and 90s. And we certainly have newer approaches to deliver, manage and operationalize those systems—whether that be VDI, or some other host- or cloud-based workspace delivery approach. But for the most part, we still rally around the machine itself; especially as it relates to the user experience.

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